{"id":2273,"date":"2024-06-11T23:25:01","date_gmt":"2024-06-11T23:25:01","guid":{"rendered":"https:\/\/unityte.com\/?page_id=2273"},"modified":"2024-06-11T23:38:10","modified_gmt":"2024-06-11T23:38:10","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/unityte.com\/en\/libro-de-reclamaciones\/","title":{"rendered":"Libro de Reclamaciones"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2273\" class=\"elementor elementor-2273\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05b0b34 e-flex e-con-boxed e-con e-parent\" data-id=\"05b0b34\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ee8ebfd e-con-full e-flex e-con e-child\" data-id=\"ee8ebfd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbeb786 elementor-widget elementor-widget-heading\" data-id=\"dbeb786\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Libro de Reclamaciones<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed1f7e3 e-flex e-con-boxed e-con e-parent\" data-id=\"ed1f7e3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d173221 e-con-full e-flex e-con e-child\" data-id=\"d173221\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6f4048e e-con-full e-flex e-con e-child\" data-id=\"6f4048e\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d653a01 e-con-full e-flex e-con e-child\" data-id=\"d653a01\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d66ad14 elementor-widget elementor-widget-heading\" data-id=\"d66ad14\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Libro de Reclamaciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f99f0e1 elementor-widget elementor-widget-spacer\" data-id=\"f99f0e1\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e3dc46 elementor-widget elementor-widget-text-editor\" data-id=\"8e3dc46\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para presentar su reclamo o requerimiento v\u00eda correo electr\u00f3nico, siga los pasos indicados a continuaci\u00f3n:<\/p><p>1. Descargue aqu\u00ed el archivo Excel \u00ab<a href=\"https:\/\/unityte.com\/wp-content\/uploads\/2024\/06\/agencia-viajes-unityte-libro-reclamaciones-peru.xlsx\">Libro de Reclamaciones<\/a>\u00ab.<\/p><p>2. Guarde el archivo de Excel en su dispositivo.<\/p><p>3. Complete todos los campos del formulario.<\/p><p>4. Env\u00edenos su reclamo a nuestro correo: <a href=\"mailto:info@unityte.com\">info@unityte.com<\/a>, adjuntando el archivo Excel y coloca en el Asunto: RECLAMO o REQUERIMIENTO \u2013 NOMBRES Y APELLIDOS<\/p><p>Unityte.com le proporcionar\u00e1 v\u00eda correo electr\u00f3nico su Hoja de Reclamo\/Requerimiento para el seguimiento respectivo, si faltar\u00e1 los documentos requeridos se comunicar\u00e1 y deber\u00e1s presentarlos en un plazo m\u00e1ximo de 2 d\u00edas desde que te fuera requerida por Unityte.com, caso contrario la Hoja de Reclamo\/ Requerimiento ser\u00e1 anulada.<\/p><p>De acuerdo a la circular G\/184-2015 SBS, el plazo de atenci\u00f3n de reclamos y requerimientos es de 30 d\u00edas calendario, el mismo que podr\u00e1 extenderse de manera excepcional, dependiendo de la complejidad del reclamo o requerimiento, lo cu\u00e1l ser\u00e1 informado oportunamente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element 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480w, https:\/\/unityte.com\/wp-content\/uploads\/2024\/05\/agencia-de-viajes-lima-peru-unityte-02-nosotros-480x500-02-288x300.jpg 288w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b1e338f elementor-hidden-phone e-con-full e-flex e-con e-child\" data-id=\"b1e338f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43e3a90 elementor-widget elementor-widget-image\" data-id=\"43e3a90\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"480\" height=\"500\" src=\"https:\/\/unityte.com\/wp-content\/uploads\/2024\/05\/agencia-de-viajes-lima-peru-unityte-02-nosotros-480x500-01.jpg\" class=\"attachment-full size-full wp-image-2040\" alt=\"\" srcset=\"https:\/\/unityte.com\/wp-content\/uploads\/2024\/05\/agencia-de-viajes-lima-peru-unityte-02-nosotros-480x500-01.jpg 480w, https:\/\/unityte.com\/wp-content\/uploads\/2024\/05\/agencia-de-viajes-lima-peru-unityte-02-nosotros-480x500-01-288x300.jpg 288w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28949fb e-con-full e-flex e-con e-child\" data-id=\"28949fb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cf95d14 elementor-widget elementor-widget-image\" data-id=\"cf95d14\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"500\" src=\"https:\/\/unityte.com\/wp-content\/uploads\/2024\/05\/agencia-de-viajes-lima-peru-unityte-02-nosotros-480x500-03.jpg\" class=\"attachment-full size-full wp-image-2042\" alt=\"\" srcset=\"https:\/\/unityte.com\/wp-content\/uploads\/2024\/05\/agencia-de-viajes-lima-peru-unityte-02-nosotros-480x500-03.jpg 960w, https:\/\/unityte.com\/wp-content\/uploads\/2024\/05\/agencia-de-viajes-lima-peru-unityte-02-nosotros-480x500-03-300x156.jpg 300w, https:\/\/unityte.com\/wp-content\/uploads\/2024\/05\/agencia-de-viajes-lima-peru-unityte-02-nosotros-480x500-03-768x400.jpg 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28a5719 e-con-full e-flex e-con e-child\" data-id=\"28a5719\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8aa0f2d e-con-full e-flex e-con e-child\" data-id=\"8aa0f2d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f00787 elementor-widget elementor-widget-image\" data-id=\"9f00787\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"500\" src=\"https:\/\/unityte.com\/wp-content\/uploads\/2024\/05\/agencia-de-viajes-lima-peru-unityte-02-nosotros-480x500-04.jpg\" class=\"attachment-full size-full wp-image-2043\" alt=\"\" srcset=\"https:\/\/unityte.com\/wp-content\/uploads\/2024\/05\/agencia-de-viajes-lima-peru-unityte-02-nosotros-480x500-04.jpg 960w, https:\/\/unityte.com\/wp-content\/uploads\/2024\/05\/agencia-de-viajes-lima-peru-unityte-02-nosotros-480x500-04-300x156.jpg 300w, https:\/\/unityte.com\/wp-content\/uploads\/2024\/05\/agencia-de-viajes-lima-peru-unityte-02-nosotros-480x500-04-768x400.jpg 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-acd6517 elementor-hidden-tablet elementor-hidden-phone e-con-full e-flex e-con e-child\" data-id=\"acd6517\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4cfb3e elementor-widget elementor-widget-image\" data-id=\"c4cfb3e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"500\" src=\"https:\/\/unityte.com\/wp-content\/uploads\/2024\/05\/agencia-de-viajes-lima-peru-unityte-02-nosotros-480x500-05.jpg\" class=\"attachment-full size-full wp-image-2044\" alt=\"\" srcset=\"https:\/\/unityte.com\/wp-content\/uploads\/2024\/05\/agencia-de-viajes-lima-peru-unityte-02-nosotros-480x500-05.jpg 480w, https:\/\/unityte.com\/wp-content\/uploads\/2024\/05\/agencia-de-viajes-lima-peru-unityte-02-nosotros-480x500-05-288x300.jpg 288w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27e59a9 elementor-hidden-tablet elementor-hidden-phone e-con-full e-flex e-con e-child\" data-id=\"27e59a9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13881fe elementor-widget elementor-widget-image\" data-id=\"13881fe\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"500\" src=\"https:\/\/unityte.com\/wp-content\/uploads\/2024\/05\/agencia-de-viajes-lima-peru-unityte-02-nosotros-480x500-06.jpg\" class=\"attachment-full size-full wp-image-2045\" alt=\"\" srcset=\"https:\/\/unityte.com\/wp-content\/uploads\/2024\/05\/agencia-de-viajes-lima-peru-unityte-02-nosotros-480x500-06.jpg 480w, https:\/\/unityte.com\/wp-content\/uploads\/2024\/05\/agencia-de-viajes-lima-peru-unityte-02-nosotros-480x500-06-288x300.jpg 288w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Libro de Reclamaciones Libro de Reclamaciones Para presentar su reclamo o requerimiento v\u00eda correo electr\u00f3nico, siga los pasos indicados a continuaci\u00f3n: 1. Descargue aqu\u00ed el archivo Excel \u00abLibro de Reclamaciones\u00ab. 2. Guarde el archivo de Excel en su dispositivo. 3. Complete todos los campos del formulario. 4. Env\u00edenos su reclamo a nuestro correo: info@unityte.com, adjuntando [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-2273","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Libro de Reclamaciones -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/unityte.com\/en\/libro-de-reclamaciones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Libro de Reclamaciones -\" \/>\n<meta property=\"og:description\" content=\"Libro de Reclamaciones Libro de Reclamaciones Para presentar su reclamo o requerimiento v\u00eda correo electr\u00f3nico, siga los pasos indicados a continuaci\u00f3n: 1. 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